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Report a claim Would you like to report a claim?

In the event of an emergency, time is of the essence, which is why we’re always here for you. You can report your claim directly online, or send us an email.

Report a claim online Make use of the online self-service schaden@4beauty.de Report your claim by email

Good to know What happens in the event of a claim

The process is straightforward – and we adapt to your individual circumstances. Because your wellbeing is always our top priority.

  • See a doctor

    Please see a doctor straight away; this is particularly important in the event of an acute medical emergency. You do not need to inform us in advance.

  • Get treatment

    Work with your doctor to ensure successful treatment and a speedy recovery.

  • Please report the damage to us

    The digital claims notification can also be submitted online after the initial treatment.

  • Please submit supporting documents

    You only need to provide the relevant documents and supporting evidence when submitting your claim online.

  • We will settle your claim

    We will assess your situation, get in touch with you and ensure a swift and satisfactory resolution.

You can count on that

When it really matters, we’re here for you. And that’s why, in the event of a claim, we promise you:

  • Review within 48 hours

  • Personal advice

  • Digital processing

  • Direct payment

FAQ Questions about reporting a claim

Any questions?

Our team will be happy to advise you in person and answer any questions you may have, so that we can work with you to find the right cover for your needs.

Get in touch